LCD Warranty Policy

LCD Warranty Policy 

No Warranty Situation:

Post-installation or human damage is not covered under warranty.

Infinix is not covered under warranty.


Exchange standard within 3 days of receipt and within 6 months of receipt:


Within 3 days of receipt of shipment:

Within 3 days after receiving the goods, if you find the LCD screen defective within 3 days, such as broken appearance, glass damage, implosion. For defective products, please take photos of the front and back of the LCD. After confirming that there is no error, the defective product can be exchanged for a new one.

We will provide instructional video on how to check LCD implosion.

Within 6 months after receiving the goods:

Before installation We guarantee functional problems, such as no touch, no display, etc. After confirming the problem, we ask the customer to collect the number and model of functionally defective LCDs of the previous month by the 5th of the next month.

We will provide the specified address and the customer will send these products to us.

After we receive the LCDs with functional problems and check them, we will send you new LCDs.

Replacement method:

The exchanged new product will be sent with the customer's next order.

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